Shipping & Delivery
Everything you need to know about delivery
Shipping Rates
| Destination | Standard | Free Shipping |
|---|---|---|
| Germany | 4.99 EUR | Orders over 50 EUR |
| Austria | 7.99 EUR | Orders over 75 EUR |
| Netherlands | 8.99 EUR | Orders over 80 EUR |
| Belgium | 8.99 EUR | Orders over 80 EUR |
| France | 9.99 EUR | Orders over 100 EUR |
| Switzerland | 12.99 EUR | Orders over 100 EUR |
| Italy, Spain, Poland | 9.99 EUR | Orders over 100 EUR |
Delivery Times
- Germany: 2-4 business days
- Austria, Netherlands, Belgium: 3-5 business days
- France, Switzerland: 4-7 business days
- Other EU countries: 5-8 business days
Orders placed before 14:00 (CET) are shipped the same business day.
Shipping Partners
We ship via DHL and Hermes. You will receive a tracking number by email once your order is shipped.
Packaging
All products are carefully packed to prevent damage during transit. We use recyclable packaging materials wherever possible. Fragile items (pickles, oils) are wrapped with extra protection.
Delivery Issues
If your package arrives damaged or is missing items, please contact us within 48 hours at hello@kulfi.store with photos. We will send a replacement or issue a refund.